Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- SHThis is the most helpful and cost effective insurance company I've ever dealt...Sam H., Piney Flats, Tennessee
“This is the most helpful and cost effective insurance company I’ve ever dealt with. They’ve been patient to not only understand my needs, but also to answer all my questions and fully explain policies and coverage. I can’t recommend them highly enough.”
Friendly people who go above and beyond for your service. Also provide great...Rick M., Piney Flats, Tennessee“Friendly people who go above and beyond for your service. Also provide great rates!”
- MMThey work hard to get you the coverage you need at a competitive price. I've...Michael M., Piney Flats, Tennessee
“They work hard to get you the coverage you need at a competitive price. I’ve used several insurance companies and the level of service from CrossStone is miles beyond the competition.”
- RMBill Loran was very professional, quick to respond, and determined to save me...Rhonda M., Piney Flats, Tennessee
“Bill Loran was very professional, quick to respond, and determined to save me money while making sure my coverage was appropriate. I highly recommend him and CrossStone Insurance.”
- KMTrust me, this place is the best insurance agency ever! I've been with them...Kimberly M., Piney Flats, Tennessee
“Trust me, this place is the best insurance agency ever! I’ve been with them for years and they never disappoint. Always eager to help and quick to follow up! 5 stars for them!”
- SFMichelle is great to work with and very responsive. Excellent agency.Steve F., Piney Flats, Tennessee
- The staff have always been timely and quick to respond.Evan R., Piney Flats, TN
“CrossStone Insurance has been a resource for my family for a number of years now. Consistently, we have used the word “blessing” to describe the staff who work there. There have been occasions when issues have arisen where timely counsel and help were needed. The staff have always been timely and quick to respond. You will not find a wiser or more caring group. Ten out of ten stars.”
- ...will work to make sure you are covered in all the right ways.Matthew P., Piney Flats, TN
“Bill and Stacy are awesome guys and will work to make sure you are covered in all the right ways. Highly recommend CrossStone Insurance.”
- ...was able to beat the unbeatable USAA.Patrick M., Piney Flats, TN
“Worked with Michelle Minor and to my surprise she was able to beat the unbeatable USAA. Highly recommend CrossStoneIbsurance.”
- ...they beat every other company I called by a long shot.Alexa P., Piney Flats, TN
“I recently worked with Michelle on a home & auto policy and not only did I receive excellent service but they beat every other company I called by a long shot. I’ve also referred several other people since then and they’ve all had the same great experience.”
- Patricia S., Piney Flats, Tennessee
“Michelle is fantastic! She walked me through the whole process of getting signed up for Medicare and figuring out which plan to take. It would have been a nightmare without her. She explained everything to me as many times as I needed, and quickly responded to my emails when I had questions.”
- RJRobin J., Piney Flats, Tennessee
- RSRhnea S., Piney Flats, Tennessee
- CECalah E., Piney Flats, Tennessee
“I have had nothing but great customer service from this company. They have provided very competitive rates for me and my insurance needs. Recently I added renters insurance and Ms. Michelle was very helpful from start to finish. She contacted me back like she said she would with a quote and in a very timely fashion. I feel like that is something that is rare these days! Thank you for being so polite, informative, and very customer oriented!”
- Kay O., Piney Flats, Tennessee
“Super friendly staff! Ms. Michelle was great at answering all my questions in a prompt and timely fashion and found me some great insurance deals. Here is to a long and prosperous business relationship. Thanks so much!”
